It is difficult to transfer any system or part of the system to the cloud on its own. Choosing the right solution provider is also daunting. Yes, experience is the best teacher, but learning at work costs the real world. If errors occur, those costs can be large enough to break the company's bottom line. This is detrimental to many IT management careers. Therefore, when IT practitioners want to introduce new things to their company, such as cloud storage partners, it is very important to do their homework in advance to discover how others are doing. Good advice from colleagues in the front line is gold. Felix Santos, EVault's director of information security, is a member of the cloud storage front line and has selected cloud storage partners as eWEEK mentors. The following are the 10 steps to choosing the right partner.
1. Understanding the Security Responsibility of Supplier Security Liability Cloud providers are distinguished by different service models. For cloud providers that provide the entire service—Infrastructure Services (Iaas), Platform as a Service (Paas) and Software as a Service (SaaS)—security is the sole responsibility of the supplier, including physics, environment, infrastructure, applications, and Data security as well as people, processes, and technology. In contrast, providers that provide a service, such as Amazon's ElasticCloudCompute (EC2) laas, are only responsible for the security of specific items, and the rest of the responsibility is yours.
2. Understand Service Level Agreements (SLAs) and Customer Service Read SLAs - Yes, all the terms - understand them. The SLA provides security for services. If you do not keep your promise, many suppliers will provide compensation. Although these offers are ostensibly attractive, they are not always the same as good customer service. Are you really willing to collaborate with suppliers who are making mistakes and avoid mistakes, not working with a reliable supplier? In addition, find a supplier with industry experience and a dedicated team of experts who can work for you all day.
3. Ensure that regulatory requirements are a matter of urgency. Regulatory practices are very complex, and each link is full of test controls. To ease the burden on the IT department, choose a vendor that understands different regulatory requirements, such as the Sarbanes-Oxley Act (SOX), the Health Insurance Portability and Accountability Act (HIPAA), and the Graeme Ridge Bihlery Act (GLBA). In addition, you need to find a partner who has obtained SSAE-16 certification (a key industry audit standard). As a resource, always refer to ISO27001, CoBIT, or other applicable standards to help you make informed decisions.
4. This is a mobile world: Keeping your data secure As the mobile workforce grows, data security for smartphones, laptops, and tablets is a priority for every organization. Mobile devices often carry critical data; then many businesses cannot adequately protect them. A recent study by the Ponemon Institute found that only 39% of the organizations surveyed had the necessary security controls to reduce the risks posed by insecure mobile devices. Once they were lost or stolen, they would put an organization at risk. At great risk. When choosing cloud storage providers, make sure that they not only protect your company's on-site data, but also fully protect employees who use mobile devices when they leave.
5. Reviewing the Supplier's Environment The Cloud Partner must have excellent security measures within its own network and equipment; it must ensure that the data will not be accessed without the data owner's permission. Encryption is also key; when data is generated on your network, it should be encrypted by the vendor, protected during network transmission, and encrypted and stored on the cloud.
6. Background investigation of potential cloud partners In the late 1990s, a group of financial institutions formed an open community called BITS. BITS standard information survey is a good way to evaluate cloud providers. It involves the business environment, information security, measures and processes for managing security projects, asset management, risk management, and appropriate event response handling.
7. Choose a Flexible Solution If you are a small company looking for outsourced data storage, chances are that as your business grows, you want to internalize these services. Some storage vendors can make this transition more seamless. Be sure to assess your business needs not only in the near future but long term.
8. Ensure the resilience of data In the past few years, data losses due to a series of hurricanes, earthquakes, floods and storms have attracted more attention in the post-disaster recovery. It is imperative that your data is backed up in a remote, off-site data center. According to Forrester’s corporate disaster recovery plan for the second quarter of 2011, “Companies are not only consolidating their backup sites, but also reducing their distance to them. This is a dangerous signal for companies whose disaster recovery sites are close to them. It may be affected by the same disaster." Choose a partner that is far from your main agency and is absolutely secure, so that you can certainly recover from the disaster.
9. Clear where the data is stored Many cloud products do not know where the customer data will be stored. Some actually consider cloud services that offer "ignore locations" as a benefit. For regulatory purposes, the actual physical location of the data is very important. In addition, if you are using cloud storage for your disaster recovery plan or trying to pass strict security checks, then the location of the data and the mechanism for establishing data access are critical.
10. Take a good look at cost costs, because for obvious reasons, it is a deciding factor in choosing a cloud storage partner. Although it may seem like a simple evaluation method, it is actually nothing. There is a serious lack of consistency among suppliers, no matter what the customer pays or gets. Different functionalities and virtualization have further complicated the pricing model. It is best to clearly understand what you need, what you will pay for and what the ultimate cost will be. Remember that you don't need to move all your IT operations to the cloud right away; a cloud/preset combination is a reasonable choice. Your reason is to think that the cloud can reduce costs, but improper planning and a bad supplier selection will make you find yourself spending money on services that you don't need or understand.
1. Understanding the Security Responsibility of Supplier Security Liability Cloud providers are distinguished by different service models. For cloud providers that provide the entire service—Infrastructure Services (Iaas), Platform as a Service (Paas) and Software as a Service (SaaS)—security is the sole responsibility of the supplier, including physics, environment, infrastructure, applications, and Data security as well as people, processes, and technology. In contrast, providers that provide a service, such as Amazon's ElasticCloudCompute (EC2) laas, are only responsible for the security of specific items, and the rest of the responsibility is yours.
2. Understand Service Level Agreements (SLAs) and Customer Service Read SLAs - Yes, all the terms - understand them. The SLA provides security for services. If you do not keep your promise, many suppliers will provide compensation. Although these offers are ostensibly attractive, they are not always the same as good customer service. Are you really willing to collaborate with suppliers who are making mistakes and avoid mistakes, not working with a reliable supplier? In addition, find a supplier with industry experience and a dedicated team of experts who can work for you all day.
3. Ensure that regulatory requirements are a matter of urgency. Regulatory practices are very complex, and each link is full of test controls. To ease the burden on the IT department, choose a vendor that understands different regulatory requirements, such as the Sarbanes-Oxley Act (SOX), the Health Insurance Portability and Accountability Act (HIPAA), and the Graeme Ridge Bihlery Act (GLBA). In addition, you need to find a partner who has obtained SSAE-16 certification (a key industry audit standard). As a resource, always refer to ISO27001, CoBIT, or other applicable standards to help you make informed decisions.
4. This is a mobile world: Keeping your data secure As the mobile workforce grows, data security for smartphones, laptops, and tablets is a priority for every organization. Mobile devices often carry critical data; then many businesses cannot adequately protect them. A recent study by the Ponemon Institute found that only 39% of the organizations surveyed had the necessary security controls to reduce the risks posed by insecure mobile devices. Once they were lost or stolen, they would put an organization at risk. At great risk. When choosing cloud storage providers, make sure that they not only protect your company's on-site data, but also fully protect employees who use mobile devices when they leave.
5. Reviewing the Supplier's Environment The Cloud Partner must have excellent security measures within its own network and equipment; it must ensure that the data will not be accessed without the data owner's permission. Encryption is also key; when data is generated on your network, it should be encrypted by the vendor, protected during network transmission, and encrypted and stored on the cloud.
6. Background investigation of potential cloud partners In the late 1990s, a group of financial institutions formed an open community called BITS. BITS standard information survey is a good way to evaluate cloud providers. It involves the business environment, information security, measures and processes for managing security projects, asset management, risk management, and appropriate event response handling.
7. Choose a Flexible Solution If you are a small company looking for outsourced data storage, chances are that as your business grows, you want to internalize these services. Some storage vendors can make this transition more seamless. Be sure to assess your business needs not only in the near future but long term.
8. Ensure the resilience of data In the past few years, data losses due to a series of hurricanes, earthquakes, floods and storms have attracted more attention in the post-disaster recovery. It is imperative that your data is backed up in a remote, off-site data center. According to Forrester’s corporate disaster recovery plan for the second quarter of 2011, “Companies are not only consolidating their backup sites, but also reducing their distance to them. This is a dangerous signal for companies whose disaster recovery sites are close to them. It may be affected by the same disaster." Choose a partner that is far from your main agency and is absolutely secure, so that you can certainly recover from the disaster.
9. Clear where the data is stored Many cloud products do not know where the customer data will be stored. Some actually consider cloud services that offer "ignore locations" as a benefit. For regulatory purposes, the actual physical location of the data is very important. In addition, if you are using cloud storage for your disaster recovery plan or trying to pass strict security checks, then the location of the data and the mechanism for establishing data access are critical.
10. Take a good look at cost costs, because for obvious reasons, it is a deciding factor in choosing a cloud storage partner. Although it may seem like a simple evaluation method, it is actually nothing. There is a serious lack of consistency among suppliers, no matter what the customer pays or gets. Different functionalities and virtualization have further complicated the pricing model. It is best to clearly understand what you need, what you will pay for and what the ultimate cost will be. Remember that you don't need to move all your IT operations to the cloud right away; a cloud/preset combination is a reasonable choice. Your reason is to think that the cloud can reduce costs, but improper planning and a bad supplier selection will make you find yourself spending money on services that you don't need or understand.
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