How to Protect Rights of Paint Industry by New Consumers

March 15 was the day of international consumer rights. China’s newly revised “Consumer Protection Law of the People's Republic of China” came into effect. The Supreme Court’s judicial interpretation of trials of food and drug disputes and “Internet trading management” also began. The Measures, the "Measures for the Handling of Consumer Complaints by Industry and Commerce Administration Departments," and the "Inspection Measures for Quality Inspection in the Circulation Fields," etc. These new regulations will be combined with the "Contract Law," "Law on Tort Liability," "Product Quality Law," and " Together with other laws such as the Food Safety Law, it plays an important role in adjusting disputes in the consumer sector, and the road to consumer rights protection is more open. As a painter of complaints, the paint industry will also face the norms of the "New Consumer Law."

The newly revised "Consumer Protection Law for Consumer Rights in the People's Republic of China" covers the social consumer environment. In response to the chaos of infringement in consumption, it sees tricks and tricks.

The key to perfecting the law depends on the implementation and proficiency in it so that law enforcement can better serve consumers and consumers can better safeguard their rights and interests. What are the hot spots and highlights of the new Consumer Law? What are the rights of consumers?

1. Explicit protection of personal information The new "Consumer Law" stipulates the principle that operators collect and use consumer personal information. It also stipulates civil liability and administrative responsibilities that should be borne by consumers in infringement of personal information.

[Case] ​​Mr. Liu booked a wedding reception at a large hotel and stayed on the phone. However, soon afterwards, telephone calls from companies such as weddings and tourism came to an end. Mr. Wu could not bear to disturb him. He found that during the wedding process, the only number left was at the banquet. The hotel told him that the wedding companies calling were all hotel partners. This is a free value-added service provided by the hotel for the convenience of newcomers.

[Interpretation] The new "Consumer Law" for the first time confirmed the protection of personal information as a consumer's rights, and it is a major breakthrough in the protection of consumer rights.

[Remind] This provision currently only stays on documents, and its specific operation is not strong. If personal information is leaked, how can consumers take evidence, defend their rights, and what penalties will be imposed on the relevant operators, pending further stipulations?

2. Consumer associations may raise public interest litigation The consumer association may support the injured consumer to file a lawsuit.

[Case] ​​Mr. Du went to a restaurant for dinner. When he checked out he found that the restaurant had overcharged 24 yuan. Inquired that this 24 yuan is a disposable tableware usage fee. Mr. Du complained to the Consumers Association, and the Consumers Association also said that he could not help and that Mr. Du went to court.

[Interpretation] The new "Consumer" clearly defines the status of the association as the main body of litigation. For mass consumer events, consumers can ask Consumers Association to file a public interest litigation. In the above case, according to the new "Consumer Law," Mr. Du may request Consumers Association to file a public interest litigation.

[Reminder] Public interest litigation is aimed at mass consumption events and single consumption events. Consumers can only initiate civil lawsuits on their own.

To this end, consumers should pay attention to the following consumption warnings when purchasing home building materials and decorating goods. They should sign a standardized sales contract or service agreement, carefully study all the terms of the contract, and fully understand the content contained in the terms; verbally promise to the sales promoters. Content should be clearly stated on the contract terms or supplementary agreements, and the shopping vouchers related to promotional materials, invoices, and cargo lists should be properly preserved; choose a good-quality, well-licensed merchant or shop to buy brands and products with good reputation, and avoid impulses. Consumption and blind consumption.