"Kitchen and bathroom decoration, 50% off the whole site", "Large group buying meeting for furniture and home appliances, as low as 30% off" ... Recently, the reporter noticed in an interview that the home improvement market in this city is very hot. Ms. Bai, a consumer who is busy decorating the wedding room, told reporters that she has recently participated in various exhibitions and group purchases in the decoration city and furniture city almost every weekend. "A lot of decoration companies have packaged decoration and decoration into packages, and some also give away free designs. The total price looks quite attractive." Miss Bai said.
Filtered advertisements It is understood that the model of decoration packages is mainly through the integration of main and auxiliary materials, furniture, accessories and other products, providing corresponding decoration plans according to different package quotas, and at the same time can be adjusted according to the personalized needs of consumers. But recently, the China Consumers Association has continuously received complaints about decoration companies. Some home improvement companies first reported lower decoration packages, followed by free design commitments to persuade consumers to pay deposits.
After the consumer pays the deposit, the decoration budget issued by the decoration designer based on the door-to-door measurement results is much higher than the package selected by the consumer. At this time, once consumers repent, they will not be able to get a deposit. Therefore, the China Consumers Association issued a special reminder a few days ago, recommending consumers to be more vigilant when choosing a decoration package, see the decoration plan when signing the contract, confirm the products inside and outside the package, and try to calculate the possible extra consumption as accurately as possible.
The relevant person in charge of the Consumer Complaints Department of the China Consumers Association said that consumers ’complaints against decoration companies are mainly: individual home improvement companies first report lower decoration packages, supplemented by free design commitments, requiring consumers to pay deposits first. After the deposit, the decoration budget issued by the decoration designer based on the door-to-door measurement results is much higher than the package selected by the consumer. At this time, once consumers repent, the deposit cannot be refunded.
To this end, the Chinese Consumers Association reminds consumers to pay attention to four major items in the decoration:
First, choose decoration enterprises carefully and do not believe in advertising. When decorating, consumers should not be tempted by the total price promised in corporate advertising, but choose a decoration company with excellent qualifications and good market reputation.
Second, to understand the contents of the package in detail, be careful when paying the deposit. When consumers determine the decoration package, they should choose the package that meets the actual needs of the family. For those who require consumers to pay a deposit in the decoration design process, consumers should be especially careful to prevent the decoration company from refusing to refund the deposit on the ground that the consumer does not perform the contract.
Third, carefully determine the decoration plan and clearly sign the contract. When determining the decoration plan, consumers should clarify the content of the plan, see whether the items in the contract are in the package, especially pay attention to the differences between the products in the package and the products outside the package, and the additional costs incurred by personalized needs to avoid signing high amounts. Decoration contract.
Fourth, strictly control the quality of decoration, and take the initiative to safeguard rights and interests. In addition to the strict control over the construction quality of the decoration company, consumers must also supervise the construction quality in accordance with the contract. If the quality of the decoration does not meet the requirements during the performance of the contract, the consumer should take the initiative to submit to the relevant department for identification and protect the rights in accordance with the law.
In order to prevent being cheated at the end of the year to buy a home, you must use three currencies, not just cheap, some dealers use the psychology of consumers to make good use of the quality of the goods, so as to profit from it. Therefore, if consumers In such cases, you can seek complaints from relevant departments to protect your rights.
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