Failure
the reason
Solution
Consumer display does not show or show incomplete
Consumer display wiring is disconnected
Check the cable or replace the display
Can't swipe (do not respond to credit card)
ERROR---d prompt
The wrong card is swiped again
Card is broken
Replace a card
Card password does not match the consumer
Please contact the supplier
Consumer machine is in setting mode (brushing the setting card appears A)
Exit setting mode and swipe card
There is a piece in the induction area
Wait for the card in front to swipe and swipe
Induction module cable bad contact, short circuit
Please contact the supplier
Consumer data is full
Download the data inside the machine, clear the data in the machine and then swipe
Consumer machine is in communication status (status light is blinking)
End of communication and then swipe
The card is too far away from the induction area of ​​the consumer
Please keep the card close to the consumer induction area
Cannot download consumer data (stand-alone 232)
No power is applied
Power on
Poor data line contact, or data line break
Check for good contact or download with full original line
The line is too long
(stand-alone 232) network cable can not exceed 12 meters
Cannot download consumer data (Network 485)
Poor network connection or short circuit
Check the network cable
No network converter, or converter is damaged
Please add a network converter or check if the converter is good
The downloaded consumer number does not match the actual
Reset the downloaded consumer number
Can't download computer reason
Computer serial port number is damaged
Replace another serial port or replace another computer
Computer motherboard closes the serial port
Reset COMS on startup, open serial port settings
Opened anti-virus software or firewall
Download Please turn off anti-virus software, firewall
Clock is not allowed
Time error
Resetting your computer time using your computer
Buttons are not working
Loose key board
Insert the key board data cable or replace the key board
The button is damaged
Please contact the supplier
Boot no response
Poor power cord contact
Plug in the power cord
Transformer damage
Please contact the supplier
Regulator damage
Please replace the regulator